Patient FAQs – Devi Prime Care
Your Questions, Answered with Clarity and Compassion.
At Devi Prime Care, we believe that informed patients make empowered decisions. Whether you're visiting for a consultation, diagnostic test, or wellness checkup, here are answers to the most common questions we receive.
❓ Frequently Asked Questions (FAQs)
We offer a wide range of tests including Complete Blood Count (CBC), Liver Function Test (LFT), Kidney Function Test (KFT), Thyroid Profile, Lipid Profile, Blood Sugar (FBS, PP, HbA1c), Vitamin D & B12, ECG, ultrasound, and endoscopy. All tests are conducted using NABL-certified protocols and Fujifilm Dry Chemistry Technology.
Not always. You can walk in for routine tests and health checkups. However, for specialized diagnostics like endoscopy or hormonal panels, a referral or consultation with our General Physician or Superspecialist is recommended.
Preparation depends on the test. For example, fasting may be required for blood sugar or lipid profiles. Our reception team will provide clear pre-test instructions when you book. You can also contact us via WhatsApp for guidance.
Most routine test results are available within 24 hours. Specialized panels or imaging reports may take slightly longer. You’ll receive your results digitally via email or WhatsApp, and our consultants are available for post-report discussions.
These packages include full-body diagnostics, senior physician consultation, and personalized wellness guidance. Tests typically cover CBC, LFT, KFT, lipid profile, thyroid, blood sugar, ECG, and ultrasound — all conducted in a private, comfortable setting.
Yes. We offer high-resolution ultrasound for abdomen, pelvis, thyroid, obstetric, and musculoskeletal evaluations. ECG and 2D echo are also available. X-ray and advanced imaging (CT/MRI) are coordinated through partner facilities.
Absolutely. Our lab is NABL-accredited and operates under ISO 15189:2012 and ISO 9001:2015 standards. We use Fujifilm Dry Chemistry Technology (Japan) for fast, accurate results.
Not necessarily. You can walk in for routine tests and health packages. For specialized diagnostics or procedures like endoscopy, a referral or consultation with our in-house physician may be required.
No, test bookings are currently not processed through WhatsApp. To schedule a diagnostic test, please contact our reception directly at +91 474 2761999. Our team will assist you with available slots, pre-test instructions, and any documentation required.
WhatsApp may be used for general inquiries, but formal bookings must be made via phone or in person.
Most routine test results are available within 24 hours. Specialized panels or imaging reports may take slightly longer. You’ll receive your results digitally via email or WhatsApp, and our consultants are available for post-report guidance.
Yes. We offer Master Health & Executive Checkups that include full-body diagnostics, senior physician consultation, and personalized wellness guidance — all in a private, comfortable setting.
Yes. Our in-house pharmacy is stocked with branded and generic medications, supplements, and emergency essentials. Licensed pharmacists are available to assist with dosage, interactions, and insurance documentation.
We support GST-compliant billing and assist with insurance documentation. While cashless services depend on your provider, our reception team will help you navigate the process smoothly.
Our team offers multilingual support in Malayalam, English, and Hindi, ensuring clear communication and comfort for all patients.